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BACKUP & DISASTER RECOVERY

Since 2001

NEVER LOSE YOUR DATA. Ever.

Enterprise-grade backup and disaster recovery that guarantees business continuity — protecting every byte across on-premise, cloud, and hybrid environments with near-zero recovery time objectives.

0 10PB+

DATA PROTECTED DAILY

0 99.999%

PLATFORM UPTIME

0 3-2-1

PLATFORM UPTIME

0 <15min

GUARANTEED RTO

0 <48

GLOBAL DATA CENTERS

Physical & Virtual Servers

Agent-based and agentless backup for Windows, Linux, and VMware/Hyper-V VMs. Image-level backups enable bare-metal recovery to any hardware with full system-state restoration in minutes.

Cloud & SaaS Workloads

Native protection for AWS, Azure, and GCP workloads plus Microsoft 365, Google Workspace, Salesforce, and 40+ SaaS platforms — with granular item-level recovery capabilities.

Databases & Applications

Transaction-consistent backups for SQL Server, Oracle, MySQL, PostgreSQL, SAP HANA, and MongoDB. Log-shipping ensures continuous data protection with near-zero data loss.

Containers & Kubernetes

Persistent volume backup, namespace-level snapshots, and cluster-state recovery for Kubernetes workloads across AKS, EKS, GKE, and self-hosted clusters.

File & Object Storage

Continuous backup of NAS, file shares, and S3-compatible object storage with deduplication, compression, and immutable WORM storage to defeat ransomware attacks.

Continuous Replication

Real-time replication with sub-second RPO for mission-critical systems. Synchronous and asynchronous modes with automatic failover and failback orchestration across sites.

CORE CAPABILITIES

WHAT WE PROTECT

Comprehensive backup coverage across every workload type — from bare-metal servers to SaaS applications and containerized microservices.

BACKUP STRATEGIES

BACKUP TYPES

Choose the right backup strategy for each workload — or let our policy engine select automatically based on criticality and change rate.

Full Backup

Complete copy of all selected data. Maximum restore simplicity — no dependencies on other backup sets. Ideal for weekly baseline protection.

Storage: 100% | Speed: Standard
Restore: Fastest standalone

Incremental

Only data changed since the last backup of any type. Minimal storage footprint and fastest backup windows — the default for daily operations.

Storage: 5–15% of full | Speed: Fastest Restore: Chain-dependent

Differential

All changes since the last full backup. Balances backup speed with restore simplicity — requires only the full backup and latest differential to recover.

PoPs: 48 global | Scrubbing: 15 Tbps | Uptime: 99.999% SLA

Continuous (CDP)

Continuous Data Protection captures every write in real time — enabling recovery to any point in time with sub-second RPO for zero-tolerance workloads.

Storage: High | Speed: Real-time Restore: Any point-in-time

THE 3-2-1 BACKUP RULE

Choose the right backup strategy for each workload — or let our policy engine select automatically based on criticality and change rate.

BACKUP STRATEGIES

3

Copies of Data

Maintain at least 3 total copies of your data — the production copy plus 2 backup copies. Multiple copies ensure no single failure can cause total data loss.

2

Different Media Types

Store backup copies on 2 different storage media types — for example, local disk and cloud object storage. Different media prevents correlated failures from wiping all copies.

1

Offsite Location

Keep at least 1 copy in a geographically separate location. Offsite storage ensures a site disaster, flood, or physical theft cannot destroy all data copies simultaneously.

PERFORMANCE BENCHMARKS

RTO & RPO BY TIER

The industry gold standard for backup resilience — automatically enforced across every protected workload in your environment.

// RECOVERY TIME OBJECTIVE (RTO) — HOW FAST WE RECOVER

PLATINUM — MISSION CRITICAL
<15 MINUTES
GOLD — BUSINESS CRITICAL
<1 HOUR
SILVER — STANDARD
<4 HOURS
BRONZE — BEST EFFORT
<4 HOURS

// RECOVERY TIME OBJECTIVE (RTO) — HOW FAST WE RECOVER

PLATINUM — CONTINUOUS CDP
<1 MINUTE
PLATINUM — CONTINUOUS CDP
<15 MINUTES
SILVER — HOURLY SNAPSHOTS
<15 MINUTES
BRONZE — DAILY BACKUP
<15 MINUTES

Mission Critical

Zero-tolerance for downtime or data loss. Synchronous replication with continuous data protection and fully automated failover — built for life-safety, financial, and core business systems.

RTO Guarantee:
RPO Guarantee:
Uptime SLA:
DR Testing:
Retention:

<15 minutes
<1 minute
99.999%
Quarterly
7 years

Business Critical

High-frequency backup with near-continuous replication. Automated failover within 1 hour — ideal for ERP systems, CRM platforms, email, and revenue-generating applications.

RTO Guarantee:
RPO Guarantee:
Uptime SLA:
DR Testing:
Retention:

<1hours
<15 minutes
99.99%
Bi-annually
3 years

Standard Protection

Hourly snapshots and 4-hour recovery SLA for operational systems. Cost-effective protection for development, test environments, and non-revenue supporting infrastructure.

RTO Guarantee:
RPO Guarantee:
Uptime SLA:
DR Testing:
Retention:

<4 hours
<1 hour
99.9%
Annually
1 years

SERVICE TIERS

CHOOSE YOUR SLA TIER

Flexible service tiers matched to your business criticality — from always-on platinum protection to cost-efficient bronze coverage.

DEPLOYMENT OPTIONS

HOW WE DELIVER

Flexible deployment architectures that fit your existing infrastructure — cloud-native, on-premise, or fully managed from our global operations centers.

DELIVERY MODEL
ARCHITECTURE
BEST FOR
MANAGEMENT
MIN RTO

Cloud-Native BaaS

Fully cloud-hosted, API-driven backup to object storage

Cloud-first organizations, SaaS workloads

On-Premise Appliance

Dedicated hardware at customer site with cloud tier-out

Air-gapped, regulated, low-latency requirements

Hybrid Architecture

Local backup appliance + cloud replication + DR site

Enterprise, mixed on-prem & cloud workloads

DRaaS (DR as a Service)

Fully managed DR orchestration in CyberShield cloud

Organizations without secondary DR site

Air-Gapped Vault

Isolated, offline immutable backup repository

Ransomware protection, ultra-sensitive data