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INCIDENT RESPONSE & MANAGEMENT

WHEN BREACHES HAPPEN
WE MOVE FAST.

A battle-tested incident response program that detects, contains, eradicates, and recovers from security incidents — minimizing downtime, data loss, and business impact with military precision.
0 <15min

MEAN TIME TO RESPOND

0 24/7

IR TEAM ON CALL

0 98%

FULL RECOVERY RATE

0 500+

INCIDENTS RESOLVED

STANDARD RESPONSE

Routine security events handled by SOC analysts during business hours. Includes malware cleanup, account lockouts, and minor policy violations with documented remediation.

Initial Response:
Resolution SLA:
Team:

4 hours
72 hours
SOC Analyst L1/L2

ELEVATED RESPONSE

Significant incidents with potential data impact. Dedicated IR lead with 24-hour coverage, executive notification, and legal/compliance coordination activated immediately.

Initial Response:
Resolution SLA:
Team:

1hours
24 hours
IR Lead + Forensics

CRISIS RESPONSE

Full-blown breach or business-critical compromise. All-hands emergency activation with C-suite notification, onsite deployment, law enforcement liaison, and 24/7 war room established within the hour.

Initial Response:
Onsite Deployment:
Team:

<15 minutes
72 hours global
Full IR Strike Team

RESPONSE TIERS

TIERED RESPONSE MATCHED TO INCIDENT SEVERITY

Under Active Attack?

Our elite IR team deploys within 15 minutes — remote or onsite, anywhere in the world.